1–2 business day reply
Real humans on our care team review every message and route it to the right specialist.
Support & sales
Talk to the Kinevie team
Whether you're booking your next session, comparing plans for your clinic, or working through a tricky account question — we read every message and reply with a real answer, fast.
Privacy first
We never share your details. Health-related questions are handled with HIPAA-style discipline.
Built for healthcare
Kinevie is designed for clinics and the patients they serve — not a generic CRM bolted onto a website.
Common questions
If your question isn't here, the form above goes straight to us.
I need to cancel or reschedule a booking.
Sign in to your patient portal at /portal — most bookings can be rescheduled or cancelled directly from your appointments list. If you can't see the option, message us with the clinic name and date.
How do I onboard my clinic?
Pick a plan on the For Clinics page and complete registration. We'll review and approve within one business day, then send a setup walkthrough to your inbox.
Do you offer live demos?
Yes — for clinics. Select 'I'm a clinic' above and choose 'Book a demo' as the topic, and we'll reach out with available slots.
Is my data secure?
All data is encrypted at rest and in transit. Each clinic operates in its own tenant; patient records are never shared across organizations.